Privacy Policy

Regarding your Privacy, our policy is to only request personal information when we can’t do without to provide you access to all functions and features of OpenRemote.

These are the products and services where we ask personal information, including the reason:

GitHub and Forum

As OpenRemote, we like to keep you posted on the development of our software, give you access to the code base, and invite you to our forum. We use third party tools for that: GitHub, Discourse. We will not use any of the information you leave behind, beyond the purpose these tools are made for: share code, and discus the use of our software.

OpenRemote IoT platform

For customers applying our OpenRemote platform software commercially, and for whom we are hosting it as a service, we store your username and e-mail address. Your e-mail address is only used to help you reset your password if needed. We will review whether you require storing any privacy related data of your clients. In that case we arrange a data processing agreement. In addition we inform and support on requirements set by the EU General Data Protection Regulation (GDPR) between you and your clients.

Mobile application

For customers using our mobile applications for accessing the demo environment or their customer specific projects, the mobile application requests to use your location. The mobile application only uses this permission for setting ‘geofences’ on the mobile application in order to provide location based services. These geofences and the related services (including sending of push notifications) can be set and fully controlled by you as a customer, using the OpenRemote IoT platform environment. In case OpenRemote is hosting the platform for you, geofences are not used by OpenRemote for any other purpose.

Mailing list and website statistics

If you agree via our contact forms or registration form on our website and accept that we can approach you, we will use you name and e-mail to send you information about our product, company related news, or events. We don’t use tracking cookies on our website. We are using Google Analytics, but just for site statistics.